Terms and Conditions
She Bears Terms and Conditions
I’m so pleased you have decided to use my services or resources – please read the following terms and conditions before you commit to using them.
Disclaimer
The information, techniques and exercises provided within the course programme or downloads through this workshop are for educational purposes only. Do not use the downloads or practice the techniques or exercises contained within these downloads whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric condition. The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.
She Bears does not accept responsibility for inappropriate use of hypnobirthing techniques or complications or harm resulting from the use of hypnobirthing techniques as a substitute for medical advice. Hypnobirthing is intended solely as an ‘aid’ to ‘help’ increase the comfort of labour and is not a guarantee of expected, imagined or actual outcome of the labour or birth in any way.
This contract sets out:
– Your legal rights and responsibilities;
– my legal rights and responsibilities; and
– certain key information required by law
The intention is that it will bring clarity to our relationship, protect us both and take care of the business side of things so that we can get on with the good stuff. Please get in touch if there is anything you do not understand or that you have questions about. If you would like to discuss anything in this contract please email me at anastasia@shebears.uk
Background
I provide hypnobirthing courses and accompanying resources.
I am a sole trader, trading as She Bears, operating from Cambridge Terrace, Otley, LS21 1JS
1. Introduction
1.1 If you buy online or in-person course from me, including a power hour session, you agree to be legally bound by this contract.
1.2 If you use any of my free resources (for example introductory sessions, informative downloads in any format or any other resources I may offer free of charge from time to time) you also agree to be legally bound by this contract as appropriate, excluding the clauses relating to payment and consumer rights legislation.
1.3 When buying any services or using any resources you also agree to be legally bound by:
1.3.1 My website terms of use and privacy policy
1.3.2 Extra terms which may add to, or replace, some of this contract, for example any specific written contract between us
1.3.3 Specific terms which may apply to some of my services
2. Information I give you
2.1 By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that I must give you key information before a legally binding contract of sale between you and me is made. I shall give you this information in a clear and understandable way either in this contract or the relevant service description we agree between us
2.2 I will give you information on:
– The main characteristics of the services I am providing
– The price of the services
– The arrangements for the payment of the services
– The arrangements for carrying out the services and the time by which I shall carry out the services
– How to cancel the contract within the cooling off period
– Who I am, where I am based and how you can contact me
3. Ordering services from me
3.1 Below, I set out how a legally binding contract to buy services between you and me is made:
3.1.1 You place an order by:
– Completing the information in the relevant booking form on the web page of the service you wish to purchase; or
– Entering into email or telephone communication with me and confirming verbally or in writing that you would like to use my services
3.1.2 Any quotation given by me before you place an order for services is not a legally binding offer by me to supply such services. Any prices set out in a quotation remain valid for 14 calendar days
3.1.3 Any promotional offers are subject to availability and may be withdrawn at any time
3.1.4 When you decide to place an order for services with me, this is when you make a legal offer to buy such services from me.
3.1.5 I may contact you to say that I do not accept your order, for example if I do not think my services are right for you, or there has been a mistake in the pricing or description of the services, or my circumstances have changed since I gave you the quotation for the services.
3.1.6 I shall only accept your order when I confirm this to you by sending you a confirmation email with an accompanying invoice or deposit request. At this point a legally binding contract will be in place between you and me.
3.1.7 You have 7 calendar days, or until the calendar day before the first session is scheduled if this is less than 7 calendar days away, to pay the invoice or deposit request.
3.1.8 As soon as the invoice or deposit request is paid, I shall start to carry out the services (even if the first session is some way off, these services include preparatory work that I must undertake)
4. Carrying out the services
4.1 As a consumer you have protection under consumer rights legislation, including that the services must be carried out with reasonable care and skill
4.2 I shall carry out the services within the time period which is set out in the relevant services description
4.3 My carrying out the services may be affected by events beyond my reasonable control. If so, there there might be a delay before I can restart the services. I shall make reasonable efforts to limit the effect of any of those events, I shall keep you informed of the circumstances and I shall try to restart the services as soon as those events have been fixed. Examples of events which might be beyond my reasonable control include illness, IT issues and problems with internet connectivity or if you change the services you require from me and I have to do extra preparation.
5. Your responsibilities
5.1 You will pay the price for the services in accordance with the services description.
5.2 You will provide me with such information and assistance (and ensure that any information is complete and accurate) as I reasonably need to provide the services.
5.3 You and I shall agree a method of communicating with each other between sessions and will adhere to that method
5.4 The information, techniques and exercises provided by me during any services are for educational purposes only and are not a substitute for proper medical advice. If in doubt, please consult your doctor, midwife or licensed medical practitioner.
5.5 You will not use any downloads or practice any of the techniques or exercises contained within them whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric condition.
5.6 You acknowledge that hypnobirthing techniques are intended solely as an aid to help increase the comfort of labour and use of the techniques does not guarantee an expected, imagined or actual outcome of labour or birth.
5.7 You will keep me informed of any changes to your medical health or personal circumstances.
5.8 You will not record the course or any part thereof
6. Charges and payment
6.1 The price for the services is set out in the services description
6.2 At the time of booking you may choose to pay in full or to pay a deposit
6.3 A £50 to £100 deposit is usually required to begin provision of the services and reserve your place on the course. The exact amount is set out in the services description
6.4 The deposit is non-refundable except for if you cancel the services during the ‘cooling off’ period as described in clause 7 below
6.5 If you pay in full at booking and you wish to cancel more than 14 calendar days before the start of the first session, you will be refunded the full fee, minus the deposit amount as set out in the services description
6.6 If there is no deposit amount set out in the services description, and you wish to cancel more than 14 calendar days before the start of the first session, you will be refunded the full fee, minus a £5 administration charge, except where you cancel the services during the ‘cooling off’ period as described in clause 7 below
6.7 If you do not pay in full at booking, the remaining balance is payable 14 calendar days before the first session date (an invoice will be issued)
6.8 If you book less than 14 calendar days before the first session date then you must pay the full price of the services upon booking
6.9 Once the balance is paid and the 14 day countdown has commenced there will be no refunds unless clause 7 applies
6.10 For all group courses, transfer to the same course on alternative dates is permitted up to 14 calendar days before the first session of the originally booked course. In this case a £25 administration charge will apply
6.11 For all private courses, 48 hours notice must be given if you wish to change the date and/or time of any session. If you fail to provide this notice, a £25 administration charge will apply. Sessions must be rebooked within two weeks of the cancelled session unless agreed otherwise.
6.12 Payment is via bank transfer once I have issued you with a deposit request or invoice
7. Cooling off period
7.1 If you are a consumer, you have the right to cancel this contract within 14 calendar days without giving any reason. You are a consumer if you are an individual acting for purposes which are wholly or mainly outside your business
7.2 The cancellation period will expire 14 calendar days after the commencement of the contract
7.3 However, if you confirm to me that you wish me to start providing the services by sending you your booking confirmation and pre-course questionnaire(s), then you lose your right to cancel. At this point my refund policy set out in clause 6 will apply
7.4 If you cancel this contract in accordance with the cooling off period in clause 7.1, I shall reimburse you all payments received from you promptly via bank transfer, unless we have explicitly agreed otherwise
8. Intellectual property
8.1 If I provide you with any materials, whether digital or printed, any intellectual property in those materials belongs to me and unless we agree otherwise, you can only use those materials for your own personal use and may not share them with third parties without prior written permission.
9. Personal information
9.1 Please see the Privacy Policy for information on how I may use your personal information
10. Resolving problems
10.1 In the unlikely event that there is a problem with the services, please contact me as soon as possible and give me a reasonable opportunity to sort out any problems with you and reach a positive outcome
10.2 I may vary or re-perform services if there is a problem and the terms of this agreement will apply to any re-performed services
10.3 If you are buying services from me nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
11. End of the contract
11.1 The services will terminate at the end of the timeframe specified in the service description (this is often, but not always up to 4 weeks after the birth of your baby
11.2 Either you or I may terminate the services in this agreement immediately if
11.2.1 The other party commits any material breach of the terms of this agreement and, in the case of a breach capable of being resolved, the breach is not resolved within 30 days of a written request to do so. The written request must expressly refer to this clause and state that this contract will be terminated if the breach is not resolved; or
11.2.2 The other party commits or threatens to commit or is threatened with any act of insolvency under the Insolvency Act 1986
11.3 If this contract is ended it will not affect my right to receive any money which you owe me under this contract and it will not operate to affect any provisions that expressly or by implication survive termination
12. Limit of my responsibility to you
12.1 I do not accept responsibility for inappropriate use of hypnobirthing techniques or complications or harm resulting from the use of hypnobirthing techniques as a substitute for medical advice.
12.2 My totally liability to you is limited to the amount of fees, if any, paid by you for the services
13. Disputes
13.1 I shall try to resolve any disputes with you quickly and efficiently
13.2 If you and I cannot resolve a dispute using my internal complaint handling procedure and either of us want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.
13.3 The laws of England and Wales will apply to this contract.
13.4 In the event of a dispute between us, you and I agree not to engage in any conduct or communications, including on social media, designed to disparage my or your website, products and services.
14. Entire agreement
14.1 These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, assurance or warranty given by or on behalf of me which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
15. Third party rights
15.1 No one other than a party to this contract has any right to enforce any term of this contract
16. Amendments to the terms
16.1 She Bears retains the right to amend these terms and conditions in any way it considers appropriate
Last updated
08/05/2025